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Frequently Asked Questions

Who can join a credit union?

A credit union exists to serve a specific group of people, such as a group of employees or the members of a professional or religious group and can include entire counties or townships. This is called a "field of membership." The field of membership may include where they live or work or their membership in a social or economic group.

Where is our field of membership?

Persons who work or reside in Limestone and Navarro County and that portion of Freestone County west of I-45 and specifically Fairfield; and the portion of Hill County south of Highway 22 and east of I-35 to include Hillsboro with the following exclusion: persons that are eligible for primary membership in existing occupational or association-based credit unions in Navarro and Hill Counties, Texas;
And members of the family of such persons. "Members of the family: shall be specified by the board of directors in written policy.

What's a credit union?

A credit union is a cooperative, not-for-profit financial institution organized to promote thrift and provide and provide credit to members. It is member-owned and controlled through a board of directors elected by the membership. The board serves on a volunteer basis and may hire a management team to run the credit union. The board also establishes and revises policy, sets dividend and loan rates, and directs certain operations. The result: members are provided with a safe, convenient place to save and borrow at reasonable rates at an institution which exists to benefit them, not to make a profit.

Who owns a credit union?

Most financial institutions are owned by stockholders, who own a part of the institution and intend on making money from their investment. A credit union doesn't operate in that manner. Rather, each credit union member owns one "share" of the organization. The user of credit union services is also an owner, and is even entitled to vote on important issues, such as the election of member representatives to serve on the board of directors.

How did credit unions start?

The first credit union cooperatives started in Germany over a century ago. Today, credit unions are found everywhere in the world. The credit union movement started in this country in Manchester, New Hampshire. There, the St. Mary's Cooperative Credit Association, a church-affiliated credit union, opened its doors in 1909. Today, one in every three Americans is a credit union member.

What is the purpose of a credit union?

The primary purpose in furthering their goal of service is to encourage members to save money. Another purpose is to offer loans to members. In fact, credit unions have traditionally made loans to people of ordinary means. Credit unions can charge lower rates for loans (as well as pay higher dividends on savings) because they are nonprofit cooperatives. Rather than paying profits to stockholders, credit unions return earnings to members in the form of dividends or improved services.

Are savings deposits insured?

Yes. As a state chartered credit union, we are regulated by the Texas Credit Union Department. Member accounts are insured to $250,000 by the National Credit Union Administration (NCUA) who administers the federal insurance fund, NCUSIF, which covers most state chartered credit unions.

WEBSITE PRIVACY POLICY

Our Online Privacy Practices

Keeping financial and personal information secure is one of our most important responsibilities. Centex Citizens Credit Union is committed to protecting the information of our members and other visitors who use our website. We value your trust and handle all personal information with care. As with information we collect through other means, we use the information you provide online to respond to your needs, service your accounts, and provide you with information about other services.

Secure Transmissions

To ensure information remains confidential, Centex Citizens Credit Union uses encryption technology such as Secure Socket Layer (SSL) to protect the information you enter and submit on our website.

Email Security

Regular Internet email is not secure. You should never provide information that is sensitive or confidential such as your social security number, account number, or PIN through an unsecured email. We ask that you do not send personal or account Information through regular email. Centex Citizens Credit Union provides a method of sending a secure email to the credit union by accessing our “Member Center” found by logging into Online Banking and clicking on the menu item “Member Center.”

Cookies

A cookie is a small piece of information that a website stores directly on the computer you are using. Cookies may contain a variety of information from a simple count of how often you visit a website to information which allows customization of a website for your use. Centex Citizens Credit Union uses cookies to gather data about the usage of our website and to ensure that you have access to your account information. Anytime a cookie is used, personal information is encrypted for our use only and is protected from third party access (a cookie cannot be read by a website other than the one that sets the cookie).

Linking to Other Sites

To provide you with easy access to information, Centex Citizens Credit Union may provide links to other websites such as mortgage companies, insurance companies, government agencies. These links are provided as a convenience to our members. We do not guarantee or endorse any of the content in these links, and Centex Citizens Credit Union does not represent either the third party or the member if the two enter into a transaction. The privacy and security policies on these linked websites may differ from those practiced by Centex Citizens Credit Union. We encourage you to read the privacy policies of all websites you visit, especially before providing any personal non-public information.

Warranties & Limitations of Liability

Information on this website is provided “as is” without any express or implied warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Centex Citizens Credit Union shall not be liable to any party for any direct, indirect, consequential or other damages for use of this website or other hyperlinked websites.

Site Use & Content

You may view, copy or print pages from this site solely for personal, non-commercial purposes. You may not otherwise use, modify, copy, print, display, reproduce, distribute or publish any information from this site without the express permission of Centex Citizens Credit Union. At any time, Centex Citizens Credit Union may without notice make changes to this site or to the services or products described on this site.

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